Jennifer Coats

We’re a lot like many of you: About $10 million a year in sales, just under 50 employees, with two building material yards and an Overhead Door Ribbon Distributor. Being small, we need technology more than the big guys, because we’ve got to be more efficient. Where a big dealer may have 30 people in an office doing human resources or accounts payable, I’ve got three: me, my dad, and our bookkeeper. That’s the entire corporate staff, and I don’t want to get bigger than that. Lean is beautiful! So we have to have good tools to be efficient. We think good technology makes us look bigger than we really are and allow us to focus on what really matters… our business and our customers.